Terms of use
Lemon2.sg ("Lemon2.sg," "we," "our," or "us") operates an online store on https://www.lemon2sg.com/ ("Site"), providing services for online browsing, purchasing, and product delivery through the Site ("Services"). Access to the Site and use of the Services are contingent upon your acceptance of these Terms of Use. By connecting, accessing, browsing, or making purchases on the Site, you agree to be bound by and accept the Terms of Use governing the services provided through the Site. Please carefully read these Terms of Use before using the Site. If you do not agree to our Terms of Use, please refrain from using the Site. By accepting these Terms of Use, you agree that they will apply whenever you use the Site or Services.
We reserve the right to modify, alter, or amend the Terms of Use at our discretion, without notice, by posting the revised terms on the Site. Your continued use of the Site following any changes constitutes your acceptance of the amended terms. For any questions or concerns regarding these Terms of Use or matters raised in them, please contact us directly.
1. **Use of the Site**
1.1. Subject to compliance with these Terms of Use, we grant you a non-exclusive, non-transferable license to use the Site and access the Services for personal, non-commercial purposes.
1.2. The Site is intended for use within Singapore only. We do not guarantee that the Services or any Content are suitable or available for use in your location. If accessed from outside Singapore, you are responsible for compliance with local laws.
1.3. You agree not to:
1.3.1. Interfere with the proper functioning of the Site, Services, or servers.
1.3.2. Reproduce, display, or provide access to the Site or Services without our prior written consent.
1.4. Unless permitted by law or with our express written permission, you shall not:
1.4.1. Decompile, reverse engineer, or disassemble any software accessible through the Site.
1.4.2. Manipulate the Site's content in any way affecting its proper functioning.
1.4.3. Engage in data mining, data gathering, or extraction.
2. **Registering for an Account**
2.1. To access certain features, including placing orders, you must register for an account ("Account") by providing a user name and password ("Log-in Details").
2.2. Ensure information provided during registration is accurate, current, and complete. We may suspend or terminate your Account if information is found to be inaccurate or incomplete.
2.3. Notify us promptly of any changes to your provided information.
2.4. You are solely responsible for activities and communications conducted through your Account.
3. **Suspension and Termination**
3.1. We may restrict, suspend, or terminate Services and your Account at our discretion without notice or liability.
3.2. We may immediately terminate your account under various circumstances, including breaches of these Terms of Use, at the request of competent authorities, misuse of the Site, failure to pay fees, or for other reasonable causes.
4. **Item Pricing and Information**
4.1. Prices on the Site are quoted in Singapore Dollars, inclusive of Goods and Services Tax, unless stated otherwise.
4.2. Estimated Prices for items based on weight may be provided at checkout, with Actual Prices determined at delivery.
4.3. We reserve the right to charge the difference if Actual Price exceeds Estimated Price or refund the difference if Estimated Price exceeds Actual Price.
4.4. Orders are subject to stock availability; we may cancel, amend, or reject orders without liability.
4.5. Prices may change or promotions be withdrawn without notice.
5. **Promotions and Discount Codes**
5.1. Promotions are subject to additional terms and conditions found on the Site.
5.2. We may discontinue Promotions without notice.
5.3. Promotions are time-limited and while stocks last.
5.4. Discount Codes are subject to specific terms provided on the Site.
6. **Free gifts offered as part of a Promotion are offered strictly on a "first come first serve" and "while stocks last" basis. We will not offer any cash or credit in lieu of such free gifts.
6.6. Our decision on all matters relating to Promotions or Discount Codes and other privileges is final and binding.
7. **Orders & Payment**
7.1. Payment must be made in Singapore Dollars through MasterCard or Visa.
7.2. Orders are subject to acceptance, and no contract exists until products are dispatched.
7.3. Under-priced items will not be supplied at the stated price; we will notify you and allow cancellation or confirmation at the correct price.
8. **Delivery**
8.1. Delivery is limited to mainland Singapore.
8.2. Delivery fees are as displayed at checkout.
8.3. Delivery slots are subject to availability; alternative locations or dates may be arranged if the designated location is inaccessible.
8.4. Notify us immediately of changes to delivery address or preferences, subject to an administrative fee for post-order changes.
8.5. We strive to meet specified delivery preferences but do not guarantee delivery dates.
8.6. Arrange for someone to receive the delivery; failure may result in a redelivery fee.
8.7. Age-restricted items require proof of age; refusal may incur a redelivery fee.
8.8. No alcohol delivery to individuals under the influence of alcohol or drugs.
8.9. Failure to meet legal requirements for age-restricted items may result in cancellation without recourse.
8.10. No delivery to floors without a functioning lift.
8.11. Delivery staff may not meet all delivery instructions.
8.12. Refrigerate or freeze perishable items immediately upon delivery.
8.13. Some orders may qualify for "Unattended Delivery"; not all orders are eligible.
8.14. "Unattended Delivery" may result in loss, theft, or damage; we disclaim liability.
9. **Returns & Refunds**
9.1. No refunds for change of mind.
9.2. Special considerations require satisfactory proof of purchase and adherence to specific conditions.
10. **Intellectual Property**
10.1. All intellectual property rights in the Site, Services, and Content belong to us.
10.2. Reproduction, modification, or distribution of Content requires prior written consent.
10.3. Use of an identical or similar domain name to https://www.lemon2.sg is prohibited.
11. **User Content**
11.1. User Content submission requires accuracy, legality, and appropriateness.
11.2. You are solely responsible for User Content; we reserve the right to review, remove, or edit it.
11.3. By submitting User Content, you grant us a license to use it for any purpose.
12. **Disclaimers & Limitations**
12.1. The Site
, Services, and Content are provided "as is," without warranties.
12.2. We disclaim all conditions, warranties, and liabilities, to the fullest extent permissible by law.
12.3. Any risk associated with Site or Service use remains solely with you.
12.4. We may vary, terminate, withdraw, or suspend Site operation without notice.
12.5. We disclaim liability for damages, losses, costs, and expenses under any cause of action.
13. **Third-Party Sites**
13.1. The Site may contain links to Third-Party Sites; we are not responsible for their content.
13.2. We reserve the right to disable or remove links to Third-Party Sites.
13.3. We do not endorse, recommend, or guarantee Third-Party Sites.
14. **Indemnity**
14.1. You shall indemnify us against claims, liabilities, and expenses arising from your use of the Site, Services, or breach of these Terms of Use.
15. **Security & Privacy**
15.1. Keep Log-in Details confidential; unauthorized use is prohibited.
15.2. Notify us if Log-in Details are compromised.
15.3. By submitting orders, you authorize disclosure of information and consent to our Privacy Policy.
16. **Force Majeure**
We are not liable for Site failure or transaction non-performance due to events beyond our control.
17. **Waiver**
No failure to enforce these Terms of Use shall constitute a waiver unless expressly made in writing.
18. **Severability**
If any part of these Terms of Use is illegal or unenforceable, it shall be deemed not part of the agreement, with remaining provisions in effect.
19. **Governing Law & Jurisdiction**
19.1. These Terms of Use are governed by Singapore law.
19.2. Disputes are subject to the non-exclusive jurisdiction of Singapore courts.
We reserve the right to modify, alter, or amend the Terms of Use at our discretion, without notice, by posting the revised terms on the Site. Your continued use of the Site following any changes constitutes your acceptance of the amended terms. For any questions or concerns regarding these Terms of Use or matters raised in them, please contact us directly.
1. **Use of the Site**
1.1. Subject to compliance with these Terms of Use, we grant you a non-exclusive, non-transferable license to use the Site and access the Services for personal, non-commercial purposes.
1.2. The Site is intended for use within Singapore only. We do not guarantee that the Services or any Content are suitable or available for use in your location. If accessed from outside Singapore, you are responsible for compliance with local laws.
1.3. You agree not to:
1.3.1. Interfere with the proper functioning of the Site, Services, or servers.
1.3.2. Reproduce, display, or provide access to the Site or Services without our prior written consent.
1.4. Unless permitted by law or with our express written permission, you shall not:
1.4.1. Decompile, reverse engineer, or disassemble any software accessible through the Site.
1.4.2. Manipulate the Site's content in any way affecting its proper functioning.
1.4.3. Engage in data mining, data gathering, or extraction.
2. **Registering for an Account**
2.1. To access certain features, including placing orders, you must register for an account ("Account") by providing a user name and password ("Log-in Details").
2.2. Ensure information provided during registration is accurate, current, and complete. We may suspend or terminate your Account if information is found to be inaccurate or incomplete.
2.3. Notify us promptly of any changes to your provided information.
2.4. You are solely responsible for activities and communications conducted through your Account.
3. **Suspension and Termination**
3.1. We may restrict, suspend, or terminate Services and your Account at our discretion without notice or liability.
3.2. We may immediately terminate your account under various circumstances, including breaches of these Terms of Use, at the request of competent authorities, misuse of the Site, failure to pay fees, or for other reasonable causes.
4. **Item Pricing and Information**
4.1. Prices on the Site are quoted in Singapore Dollars, inclusive of Goods and Services Tax, unless stated otherwise.
4.2. Estimated Prices for items based on weight may be provided at checkout, with Actual Prices determined at delivery.
4.3. We reserve the right to charge the difference if Actual Price exceeds Estimated Price or refund the difference if Estimated Price exceeds Actual Price.
4.4. Orders are subject to stock availability; we may cancel, amend, or reject orders without liability.
4.5. Prices may change or promotions be withdrawn without notice.
5. **Promotions and Discount Codes**
5.1. Promotions are subject to additional terms and conditions found on the Site.
5.2. We may discontinue Promotions without notice.
5.3. Promotions are time-limited and while stocks last.
5.4. Discount Codes are subject to specific terms provided on the Site.
6. **Free gifts offered as part of a Promotion are offered strictly on a "first come first serve" and "while stocks last" basis. We will not offer any cash or credit in lieu of such free gifts.
6.6. Our decision on all matters relating to Promotions or Discount Codes and other privileges is final and binding.
7. **Orders & Payment**
7.1. Payment must be made in Singapore Dollars through MasterCard or Visa.
7.2. Orders are subject to acceptance, and no contract exists until products are dispatched.
7.3. Under-priced items will not be supplied at the stated price; we will notify you and allow cancellation or confirmation at the correct price.
8. **Delivery**
8.1. Delivery is limited to mainland Singapore.
8.2. Delivery fees are as displayed at checkout.
8.3. Delivery slots are subject to availability; alternative locations or dates may be arranged if the designated location is inaccessible.
8.4. Notify us immediately of changes to delivery address or preferences, subject to an administrative fee for post-order changes.
8.5. We strive to meet specified delivery preferences but do not guarantee delivery dates.
8.6. Arrange for someone to receive the delivery; failure may result in a redelivery fee.
8.7. Age-restricted items require proof of age; refusal may incur a redelivery fee.
8.8. No alcohol delivery to individuals under the influence of alcohol or drugs.
8.9. Failure to meet legal requirements for age-restricted items may result in cancellation without recourse.
8.10. No delivery to floors without a functioning lift.
8.11. Delivery staff may not meet all delivery instructions.
8.12. Refrigerate or freeze perishable items immediately upon delivery.
8.13. Some orders may qualify for "Unattended Delivery"; not all orders are eligible.
8.14. "Unattended Delivery" may result in loss, theft, or damage; we disclaim liability.
9. **Returns & Refunds**
9.1. No refunds for change of mind.
9.2. Special considerations require satisfactory proof of purchase and adherence to specific conditions.
10. **Intellectual Property**
10.1. All intellectual property rights in the Site, Services, and Content belong to us.
10.2. Reproduction, modification, or distribution of Content requires prior written consent.
10.3. Use of an identical or similar domain name to https://www.lemon2.sg is prohibited.
11. **User Content**
11.1. User Content submission requires accuracy, legality, and appropriateness.
11.2. You are solely responsible for User Content; we reserve the right to review, remove, or edit it.
11.3. By submitting User Content, you grant us a license to use it for any purpose.
12. **Disclaimers & Limitations**
12.1. The Site
, Services, and Content are provided "as is," without warranties.
12.2. We disclaim all conditions, warranties, and liabilities, to the fullest extent permissible by law.
12.3. Any risk associated with Site or Service use remains solely with you.
12.4. We may vary, terminate, withdraw, or suspend Site operation without notice.
12.5. We disclaim liability for damages, losses, costs, and expenses under any cause of action.
13. **Third-Party Sites**
13.1. The Site may contain links to Third-Party Sites; we are not responsible for their content.
13.2. We reserve the right to disable or remove links to Third-Party Sites.
13.3. We do not endorse, recommend, or guarantee Third-Party Sites.
14. **Indemnity**
14.1. You shall indemnify us against claims, liabilities, and expenses arising from your use of the Site, Services, or breach of these Terms of Use.
15. **Security & Privacy**
15.1. Keep Log-in Details confidential; unauthorized use is prohibited.
15.2. Notify us if Log-in Details are compromised.
15.3. By submitting orders, you authorize disclosure of information and consent to our Privacy Policy.
16. **Force Majeure**
We are not liable for Site failure or transaction non-performance due to events beyond our control.
17. **Waiver**
No failure to enforce these Terms of Use shall constitute a waiver unless expressly made in writing.
18. **Severability**
If any part of these Terms of Use is illegal or unenforceable, it shall be deemed not part of the agreement, with remaining provisions in effect.
19. **Governing Law & Jurisdiction**
19.1. These Terms of Use are governed by Singapore law.
19.2. Disputes are subject to the non-exclusive jurisdiction of Singapore courts.